Terms and Conditions
Last updated: December 2025
Welcome to Green World Kenya. These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use Green World Kenya's website if you do not accept all of the terms and conditions stated on this page.
1. Acceptance of Terms
By accessing and using the Green World Kenya website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services. These terms apply to all visitors, users, and customers of our platform.
2. Eligibility
To use our services, you must:
Be at least 18 years of age or the legal age of majority in your jurisdiction
Have the legal capacity to enter into binding contracts
Provide accurate and complete registration information
Comply with all applicable local, national, and international laws and regulations
3. Account Registration and Security
When you create an account with us, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any other security breach. We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activities.
4. Products and Services
Green World Kenya offers a range of health and wellness products including supplements, personal care items, and related goods. While we strive to provide accurate product descriptions and images, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free. Our products are not intended to diagnose, treat, cure, or prevent any disease. Always consult with a qualified healthcare professional before using any health products, especially if you are pregnant, nursing, have a medical condition, or are taking medications.
5. Pricing and Payment
All prices displayed on our website are in Kenyan Shillings (KES) unless otherwise stated. We reserve the right to modify prices at any time without prior notice. Payment must be made in full at the time of purchase unless otherwise agreed. We accept various payment methods including:
M-Pesa (Lipa na M-Pesa)
Visa and Mastercard credit/debit cards
PayPal
Cash on Delivery (available in select areas)
6. Shipping and Delivery
We deliver products across Kenya and to select international destinations. Delivery times vary based on your location and are provided as estimates only. We are not responsible for delays caused by factors beyond our control, including but not limited to weather conditions, customs clearance, or carrier delays. Risk of loss and title for products pass to you upon delivery to the carrier. Please ensure accurate delivery information is provided at checkout.
7. Returns and Refunds
We accept returns within 7 days of delivery for products that meet the following conditions:
Products must be unopened, unused, and in their original packaging
Health supplements and personal care items cannot be returned once opened due to hygiene and safety regulations
Products must be returned in the same condition as received
Original receipt or proof of purchase must be provided
8. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of Green World Kenya or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, display, or create derivative works from any content on this website without our prior written consent. The Green World name, logo, and all related trademarks are the property of Green World International.
9. User Conduct
When using our website and services, you agree not to:
Violate any applicable laws or regulations
Infringe upon the rights of others
Submit false, misleading, or fraudulent information
Interfere with or disrupt the website's functionality
Attempt to gain unauthorized access to our systems
Use automated systems to access our website without permission
Engage in any activity that could damage our reputation or business
10. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which forms part of these Terms and Conditions. By using our services, you consent to the collection and use of your information as described in our Privacy Policy. We are committed to protecting your personal data in accordance with applicable data protection laws.
11. Disclaimer of Warranties
Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted, secure, or error-free. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. The information on this website is for general informational purposes and should not be considered medical advice.
12. Limitation of Liability
To the fullest extent permitted by law, Green World Kenya shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or in connection with your use of our website or services. Our total liability to you for any claims arising from these terms or your use of our services shall not exceed the amount you paid for the products or services giving rise to the claim.
13. Indemnification
You agree to indemnify, defend, and hold harmless Green World Kenya, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in connection with your use of our website, violation of these terms, or infringement of any third-party rights.
14. Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by Green World Kenya. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by the use of such third-party websites.
15. Modifications to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website following the posting of changes constitutes your acceptance of such changes. We encourage you to review these terms periodically for any updates.
16. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of Kenya. Any disputes arising out of or relating to these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Kenya. You agree to submit to the personal jurisdiction of such courts.
17. Severability
If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions shall remain in full force and effect.
18. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Phone: +254 768 407 606
WhatsApp: +254 768 407 606
Email: support@greenworldke.co.ke
Address: Nairobi, Kenya
Agreement to Terms
By using our website and services, you signify your acceptance of these Terms and Conditions. If you do not agree to these terms, please do not use our services. Your continued use of the website following the posting of changes to these terms will be deemed your acceptance of those changes.


